Mesa only uses stones sourced from the United States unless otherwise noted on individual listing, each is hand cut and polished in-house or by other independently run lapidaries. This is to insure the highest quality and complete transparency, it is difficult to guarantee sustainable collection from industrial mines and fair labor practices in mass produced precious/semi-precious gems and minerals. All metals are from recycled suppliers.
Q: When will your next shop update be?
A: We aim for two shop updates a month announced via instagram, follow to keep up to date with news and info @annainthedesert
Q: How long after I order will my item ship?
A: Orders ship 1-3 business days after order, but most often the day after order. If you require express shipping please reach out.
Q: Will you ship outside the USA?
A: Yes, if your country isn't listed when you check out please email email@example.com and we will try to resolve the problem.
Q: Will you make me a custom piece?
A: No, I do not make custom work, each piece is contemplated from the ground up for balance, size, and unique design. However, if you don't see your size represented in a particular style or need an alteration due to a different ability please reach out, it is Mesa's goal to make jewelry accessible to everyone.
Q: Will you resize a ring listed?
A: No, it is Mesa's goal to keep sizes US 5-12 in stock, but pieces will not be altered for custom fit.
Q: Can I get a ring resized after I purchase it?
A: You can do whatever you please with an item after you purchase it, but be aware, many rings can not be resized without altering design.
Q: Will you make me a ring with a stone I have?
A: No sorry, Mesa does not do any custom work.
Q: Will you remake a one of a kind piece you made before?
A: Each piece is unique using one of a kind stones and can't be duplicated, however certain styles are often remade.
Q: Do you teach classes?
A: Not generally, I prefer to do than to teach.
If you have a question that isn't listed here please email: firstname.lastname@example.org